Medical Interpreter - Spanish

  • Northeast Healthcare Recruitment
  • Phoenix, AZ, USA
  • Apr 23, 2018

Job Description

Community Health Center in the Phoenix area is seeking a Spanish speaking interpreter to provide Spanish interpretation services between patients, families and healthcare team to ensure effective communication occurs between health care provider and the patient and family in a respectful, culturally appropriate, and effective manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Provides bilingual interpretation (English and Spanish) for limited English proficient patients to ensure accurate and effective communication occurs between patients, family members, and health care team members.

- Works as part of department team and serves as primary and “float” interpreter within assigned department with various physicians, nurse practitioners, behavioral health staff, registered dieticians and other integrated staff.

- Works collaboratively with existing trained dual role medical interpreters and other staff providing language accommodation.

 

- Follows national standards of practice and ethics and must maintain patient/employee confidentiality at all times.

- Ensures appropriate documentation of all interpreted encounters occurs in patient's medical record

- Respects rights and dignity of each individual and handles all situations in a professional and compassionate manner.

- Must be able to embrace differences among people and is able to interact with patients, team members, others staff, and external partners in a culturally respectful manner.

- Performs all other duties as assigned.

ADDITIONAL RESPONSIBILITIES

- Promotes positive patient/guest relations in accordance with Health Center policies, providing a high level of quality in personal attention and service to patients and visitors.

- Observes organizational policies concerning unscheduled absences/tardiness and reports unscheduled absences/tardiness in accordance with departmental procedures; has 3 or fewer occurrences of unscheduled absences/tardiness in a twelve month period.

- If in a nonexempt position, does not incur excessive overtime.  Does not work overtime without prior written approval of his/her supervisor.  If in a supervisory position, controls the overtime expended by his/her subordinates within the policies and practices of the facility.

- Complies with the organization Safety Policies and Procedures.  Ensures compliance with governmental licensing and regulatory requirements where applicable.  Conducts annual review of and complete/suggest on-going revisions of the Policies and Procedures specific to his/her department.  Maintains familiarity with and abides by all established facility and departmental policies and procedures, noting changes when they are published/posted.  Conducts himself/herself in a manner consistent with the Mission Statement and Values of the Health Center.

 

- Reports to work at the start of the shift 98% of the days scheduled.  Follows the work rotation schedule.  Explains and gives proper notification of absenteeism, as outlined in the facility Policies and Procedures.  Attends a minimum of 98% of the staff meetings.  Reads and signs off on all minutes of the meetings not attended.  Participates in committees as assigned.  Maintains 100% attendance at mandatory skill/departmental updates.  Seeks out facility or external education/training that would further develop individual skills, experience or knowledge necessary for a high standard of functioning in his/her job.

- Observes and respects the confidentiality of information in regard to patients, visitors and co-workers employees including salary information, if exposed to any of the above referenced information in the course of his/her job function.

- Dresses according to the organization’s dress code policy and procedure, as well as, complies with specific departmental regulations pertaining to employee appearance.

- Demonstrates an understanding of facility organizational structure by utilization of appropriate channels of communication.  Maintain consistent, timely communication regarding all facets of departmental activities with his/her co-workers, therefore, demonstrating good customer service skills with both external and internal customers.

EDUCATION

Minimum of Bachelor’s Degree in Linguistics, Spanish, or Health-related concentration

EXPERIENCE

Minimum of 3 years interpreting a healthcare or clinical setting

SKILLS

The ideal candidate must have excellent written and verbal communication skills with sound medical vocabulary proficiency in both English and Spanish.

CERTIFICATES, LICENSES, REGISTRATIONS

Completion of a medical interpreter training course that is consistent with national standards.

Documentation of up to date or recent (within two years) continuing education or updated coursework

 

Job ID

62935