Medical Interpreter - Spanish

  • Northeast Healthcare Recruitment
  • Phoenix, AZ, USA
  • Apr 23, 2018

Job Description

Community Health Center in the Phoenix area is seeking a Spanish speaking interpreter to provide Spanish interpretation services between patients, families and healthcare team to ensure effective communication occurs between health care provider and the patient and family in a respectful, culturally appropriate, and effective manner.


- Provides bilingual interpretation (English and Spanish) for limited English proficient patients to ensure accurate and effective communication occurs between patients, family members, and health care team members.

- Works as part of department team and serves as primary and “float” interpreter within assigned department with various physicians, nurse practitioners, behavioral health staff, registered dieticians and other integrated staff.

- Works collaboratively with existing trained dual role medical interpreters and other staff providing language accommodation.


- Follows national standards of practice and ethics and must maintain patient/employee confidentiality at all times.

- Ensures appropriate documentation of all interpreted encounters occurs in patient's medical record

- Respects rights and dignity of each individual and handles all situations in a professional and compassionate manner.

- Must be able to embrace differences among people and is able to interact with patients, team members, others staff, and external partners in a culturally respectful manner.

- Performs all other duties as assigned.


- Promotes positive patient/guest relations in accordance with Health Center policies, providing a high level of quality in personal attention and service to patients and visitors.

- Observes organizational policies concerning unscheduled absences/tardiness and reports unscheduled absences/tardiness in accordance with departmental procedures; has 3 or fewer occurrences of unscheduled absences/tardiness in a twelve month period.

- If in a nonexempt position, does not incur excessive overtime.  Does not work overtime without prior written approval of his/her supervisor.  If in a supervisory position, controls the overtime expended by his/her subordinates within the policies and practices of the facility.

- Complies with the organization Safety Policies and Procedures.  Ensures compliance with governmental licensing and regulatory requirements where applicable.  Conducts annual review of and complete/suggest on-going revisions of the Policies and Procedures specific to his/her department.  Maintains familiarity with and abides by all established facility and departmental policies and procedures, noting changes when they are published/posted.  Conducts himself/herself in a manner consistent with the Mission Statement and Values of the Health Center.


- Reports to work at the start of the shift 98% of the days scheduled.  Follows the work rotation schedule.  Explains and gives proper notification of absenteeism, as outlined in the facility Policies and Procedures.  Attends a minimum of 98% of the staff meetings.  Reads and signs off on all minutes of the meetings not attended.  Participates in committees as assigned.  Maintains 100% attendance at mandatory skill/departmental updates.  Seeks out facility or external education/training that would further develop individual skills, experience or knowledge necessary for a high standard of functioning in his/her job.

- Observes and respects the confidentiality of information in regard to patients, visitors and co-workers employees including salary information, if exposed to any of the above referenced information in the course of his/her job function.

- Dresses according to the organization’s dress code policy and procedure, as well as, complies with specific departmental regulations pertaining to employee appearance.

- Demonstrates an understanding of facility organizational structure by utilization of appropriate channels of communication.  Maintain consistent, timely communication regarding all facets of departmental activities with his/her co-workers, therefore, demonstrating good customer service skills with both external and internal customers.


Minimum of Bachelor’s Degree in Linguistics, Spanish, or Health-related concentration


Minimum of 3 years interpreting a healthcare or clinical setting


The ideal candidate must have excellent written and verbal communication skills with sound medical vocabulary proficiency in both English and Spanish.


Completion of a medical interpreter training course that is consistent with national standards.

Documentation of up to date or recent (within two years) continuing education or updated coursework


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